The Diploma in Tourism Management is a comprehensive and practical program designed to prepare students for dynamic careers in the local and international tourism industry. The course blends theory and hands-on training to equip learners with the knowledge, skills, and attitudes required to manage tourism services, plan travel packages, promote destinations, and provide excellent customer care in a culturally diverse environment.
With tourism being one of the fastest-growing sectors globally and in Kenya, this diploma offers students a gateway into an exciting and rewarding profession in travel agencies, tour companies, hotels, national parks, airlines, event planning firms, and government tourism departments.
1. Understand the structure and operations of the tourism industry
2. Develop competency in travel and tour operations 3. Deliver excellent customer service 4. Apply sustainable and ethical tourism practices 5. Utilize managerial and business skills in tourism 6. Demonstrate competence in communication and teamwork 7. Manage Risk, Safety, and Legal Aspects in Tourism 8. Gain real-world experience through industrial attachment
5. Customer Service in Tourism
6. Tourism Law and Ethics
7. Tour Packaging and Itinerary Planning 8. Geography and Global Destinations 9. Sustainable Tourism and Ecotourism 10. Event Management 11. Airline Ticketing and Reservations 12. Tourism Economics 13. Information Communication Technology in Tourism
1. Industry-Relevant Curriculum. The course is aligned with national and global tourism standards and developed in consultation with experts in the field.
2. Experienced Trainers. Our lecturers are industry professionals who blend academic excellence with real-world insights. 3. Practical Training Facilities. We offer field trips, excursions, and simulation exercises to give learners real-time exposure to Kenya’s tourist destinations and services. 4. Flexible Learning Options. We offer full-time, evening, and weekend classes for both school leavers and working adults. 5. Pathways for Advancement. Graduates may proceed to Higher Diploma, Bachelor’s Degree, or Professional Certifications in tourism, hospitality, or business.
This entry-level course equips learners with foundational knowledge and practical skills in preparing and serving food and beverages. Ideal for those beginning a career in hospitality, it focuses on basic kitchen operations, hygiene, and customer service.
This program introduces learners to the tourism industry, emphasizing tour guiding techniques, travel logistics, and customer care. Graduates can work as tour guides, travel consultants, or support staff in travel agencies and tour companies.
Designed for those interested in the hospitality sector, this course provides hands-on training in cooking, food presentation, and beverage service. It prepares students for roles in hotels, restaurants, and catering businesses.
This diploma offers in-depth knowledge of culinary arts, kitchen management, menu planning, and beverage service. Graduates can pursue careers as chefs, food service supervisors, or start their own food-related ventures.
A comprehensive program that explores tourism planning, travel agency operations, and sustainable tourism development. Graduates are well-equipped for supervisory roles in tourism enterprises, government agencies, and non-profits promoting travel and conservation.
The School of Counselling and Social Studies equips students with the theoretical knowledge and practical skills needed to support individuals, families, and communities.
The School of Business and Accountancy provides students with practical business knowledge and financial expertise to excel in today’s dynamic economy.
In a world driven by technology, our School of ICT and Technical Courses offers programs that prepare students for careers in IT, engineering, and vocational skills.
At the School of Hospitality Management, we are committed to nurturing passionate, skilled, and service-oriented professionals ready to excel in the dynamic hospitality industry.
For individuals looking to enhance their skills in a short period, our short courses provide targeted training in various professional fields
+254 722 379 890/735 953 942